Refund policy

Because our products are instant digital downloads, all sales are final once the file has been delivered.

If you experience a technical issue — your download link didn't arrive, the file won't open, or something isn't working — please contact us within 7 days of purchase and we will make it right, either by resending your file or issuing a full refund at our discretion.

To request support, use the contact form at elanstudio.org/pages/contact and include your order number.

We stand behind every guide we sell. If something isn't right, we want to know.